Microsoft Lands Its Biggest Copilot Deal Yet — Even as Adoption Remains Low

,Microsoft announced last week that Accenture is rolling out its Copilot AI assistant to roughly 743,000 employees worldwide. That's a workforce about the size of Denver, and it's the biggest enterprise deployment of Copilot to date, according to the joint statement released Monday, April 27, 2026. 

The deal arrives at a crucial moment for Microsoft. Only 3% of the company's 450 million Microsoft 365 enterprise users currently pay for Copilot, which costs $30 per user per month. Microsoft shares have dropped 12% this year following their biggest quarterly decline since the 2008 financial crisis, Reuters reported. 

Accenture CEO Julie Sweet said in the announcement that their teams are "already doing higher-value work" because of the AI tool. The company's Chief Information Officer, Tony Leraris, described Copilot as "a personal digital colleague" that changes how employees research, analyse, and work daily.

Microsoft to Revise $30-a-Month Copilot’s “Entertainment Only” Disclaimer After Backlash

The terms resurfaced in early April, prompting debate over the gap between that language and how the product is marketed and priced.

TechloyDamilare Odedina

What the Numbers Show

Accenture surveyed 200,000 employees who used Copilot during 2025. The results showed 97% of staff said the tool helped them complete routine tasks up to 15 times faster. Another 53% reported major productivity improvements, according to company data.

In one group of 200,000 licenses, monthly active usage hit 89%. When surveyed, 84% of those users said they would "deeply miss" Copilot if it disappeared.