Meet Lyro – the first conversational AI chatbot for small businesses
If you work in customer support, you are likely to be facing challenges with handling a high number of customer queries. Even maintaining a high quality of service would require a huge cost. According to Gartner's 2019 Customer Service and Support Leader poll, live chat costs businesses an
If you work in customer support, you are likely to be facing challenges with handling a high number of customer queries. Even maintaining a high quality of service would require a huge cost.
According to Gartner's 2019 Customer Service and Support Leader poll, live chat costs businesses an average of $8.01 per contact.
That’s why Tidio, an AI-powered customer service platform best known for its live chat, chatbots, and helpdesk products, has built Lyro – the first conversational AI chatbot for small and medium businesses to save costs.
In the company's own words: "Lyro is an AI chatbot powered by Claude, a next-generation AI assistant developed by Anthropic."
